Shipping Policy

Introduction

This Shipping Policy outlines the complete shipping rules, processing timeline and relevant regulations for all orders placed on our website. It applies to all customers and all product lines in our store, including Doona all-in-one car seat and stroller, Liki 5-in-1 folding kids tricycle and SensAlert child car seat alert device. We are committed to arranging reliable and efficient delivery services to ensure your goods can reach you smoothly.

Order Processing & Shipment Arrangement

Once your order is confirmed successfully, our team will complete order verification and arrange shipment within 1 to 3 days. We follow standardized processing procedures to speed up the preparation of your packages and avoid unnecessary delays.

Estimated Delivery Time

The estimated delivery time to all destinations worldwide is uniformly 6 to 12 days. There is no difference in delivery duration for different regions, and we do not provide expedited delivery services. You can refer to this time range to estimate when your package will arrive.

Shipping Cost

We offer free shipping for every product across our entire store. No shipping fees, handling fees or any other hidden charges will be added to your order. You can shop freely without worrying about extra delivery expenses.

Currency Specification

All fees, settlements and order-related calculations on this website adopt United States Dollar (USD) as the unified currency standard, which is consistent with all other transaction rules of our platform.

Delivery Reminders

Please make sure to fill in accurate and complete recipient name, contact information and delivery address when placing orders. Correct information will help ensure smooth delivery and prevent failed delivery or package loss. Once the package is dispatched, you can follow up on the delivery status according to the relevant logistics information.

Customer Assistance

If you have any questions about shipment progress, delivery status or other shipping-related issues, please visit our Contact Us page to get in touch with our support team. All contact information including our email address is available on that page, and we will respond to your inquiries promptly.